Online LOA
Request Form
Our online HMO Concierge provides personalized and technical assistance to address any possible HMO member difficulty. We provide online assistance in scheduling appointments and LOA coordination with your providers for onsite outpatient utilization of our services. Available Monday to Friday, 8AM to 5PM.
Consultation Disclaimer :
For consultation LOA’s are advised to be filed at least 24 to 48hrs before the date of availment. And for procedure request LOA’s are advised to be filed at least 3 days prior to your availment date.
Please allow us at least 24-48hrs to process your request once
submitted.*HMO Schedule: 6am to 7pm (Monday to Saturday except major holidays)
Please be reminded that requests made beyond office hours will be processed on the next business day.